managed services
What we deliver
One Data plans, delivers and supports this service end to end — from assessment and design through implementation, handover and ongoing operation.
0124/7 support
Our 24/7 expert support guarantees timely problem-solving, professional advice and uninterrupted assistance for seamless operations and customer satisfaction.
- Service desk and incident management
- SLA-based response and resolution targets
- Escalation to vendor support on your behalf
- Monthly service reporting
02Infrastructure Management Services
Full lifecycle management of hardware and software so your team can focus on the business.
- Proactive monitoring and alerting
- Patching, updates and configuration management
- Backup operations and restore testing
- Capacity and performance management
- Asset, warranty and licence tracking
03Professional services and resourcing
- On-site and remote engineering resources
- Project delivery and implementation services
- Remote hands and field services
- Staff augmentation for planned programmes
Other services
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01
IT Infrastructure & Networking
The network, compute and storage layer your business runs on — designed for growth and built to be operated.
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02
Datacenter Modernization
Transform traditional datacenters into agile, scalable and intelligent infrastructure hubs.
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03
Cyber Security
Zero trust protection that verifies every user and every device, continuously.
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04
Physical Security Systems
CCTV, access control and integrated site security, designed and installed end to end.
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05
Business Continuity
Keep operating through failure — with recovery targets you have actually tested.
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06
ERP
The platform layer under finance, supply chain and operations — deployed and kept running.
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07
IT Consulting
Independent advice on what to build, what to retire and what it will cost.
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